Privacy Policy

Last Updated: [16.08.2024]

1. Information We Collect

We collect the following categories of personal information from our users:

  • Identifying Information: This includes your name, email address, phone number, postal address, and any other details you provide when creating an account or interacting with our Services.
  • Payment Information: If you make a purchase or reservation through our Services, we may collect your payment details, such as credit card information.
  • Usage Data: We automatically collect data about your interactions with our Services, including the pages you visit, links you click, and actions you take.
  • Device and Location Information: We may collect data about your device, including your IP address, browser type, and operating system, as well as general location information based on your IP address.
  • Cookies and Other Tracking Technologies: We use cookies, web beacons, and similar technologies to gather information about your browsing behavior and preferences.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and maintain our Services, including processing reservations, managing your account, and offering customer support.
  • To improve our Services by analyzing usage data and user feedback.
  • To personalize your experience on our Website, including showing you content and advertisements tailored to your interests.
  • To communicate with you about your account, our Services, and promotional offers.
  • To detect, prevent, and investigate fraud, security breaches, and other potential threats to our Services.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our Services, such as payment processors, email service providers, and customer support providers.
  • With third-party advertisers and marketing partners to deliver relevant advertisements to you.
  • When required by law, in response to a court order, subpoena, or other legal process.
  • When we believe it is necessary to protect our rights, property, or personal safety, or the rights, property, or personal safety of our users or the public.
  • In connection with a merger, acquisition, or other business transaction involving avelinerivers.com.

4. Your Choices and Rights

You have certain rights and choices regarding your personal information:

  • You can update or delete your account information at any time by logging into your account and visiting the account settings page.
  • You can unsubscribe from our promotional emails by following the instructions in the email or contacting us at office(at)avelinerivers.com.
  • You can disable cookies in your browser settings, but this may impact the functionality of our Services.
  • You may have additional rights under applicable data protection laws, such as the right to access, correct, or delete your personal information or object to our processing of your personal information.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

6. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records. If you become aware that a child under 13 has provided us with personal information, please contact us at office(at)avelinerivers.com.

7. European Union (EU) General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. avelinerivers.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about the Personal Data we hold about you and if you want it to be removed from our systems, please contact us at office(at)avelinerivers.com.

In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification. You have the right to have your information corrected if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where avelinerivers.com relied on your consent to process your personal information.

8. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have certain rights regarding your Personal Data under the CCPA:

  • The right to know. You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • The right to delete. You have the right to request the deletion of your Personal Data that we have collected or maintain.
  • The right to non-discrimination. You have the right not to receive discriminatory treatment for exercising your privacy rights conferred by the CCPA.

To exercise any of these rights, please contact us at office(at)avelinerivers.com. We will respond to your request within a reasonable timeframe.

9. Third-Party Websites

Our Services may contain links to third-party websites that are not operated by us. Please be aware that we have no control over the content and practices of these websites, and we cannot accept responsibility or liability for their respective privacy policies. We encourage you to read the privacy policies of any third-party websites you visit.

10. Google Analytics

We use Google Analytics to help us understand how visitors engage with our website. Google Analytics uses cookies and similar technologies to collect and analyze information about your use of our website. This information is collected by Google and may be transferred to servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage.

You can learn more about how Google Analytics collects and processes data by visiting Google’s Privacy & Terms. If you wish to opt-out of Google Analytics, you can do so by installing the Google Analytics Opt-out Browser Add-on.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

avelinerivers.com
VISPIRE LTD.
128, City Road
London
EC1V 2NX
UNITED KINGDOM

Email: office(at)avelinerivers.com

By using our Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Privacy Policy.

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